Delivery Information
Clear options. Fair pricing. Delivered with care.
We work with trusted delivery partners across the UK. Delivery options depend on the size and weight of your item(s) and are always shown clearly at checkout.
Free Standard Delivery on all UK mainland orders over £150*(charges for Offshore, Highlands & Islands and Northern Ireland are shown at checkout). A £4.99 delivery charge applies under £150.
Small items delivered by tracked parcel courier
Large items delivered by pallet or assisted delivery
Named weekday delivery available on request
Delivery at a glance
| Item type | Typical examples | Standard delivery | Order to delivery | Upgrade options |
|---|---|---|---|---|
| Small items | Cushions, accessories | Tracked parcel to your door | 2–3 working days | Next-day & Saturday (where available) |
| Medium items | Parasols, folding chairs | Specialist courier delivery | 3–5 working days | 1-person delivery upgrade available (where shown) |
| Large items | Tables, furniture sets | Pallet delivery (kerbside/driveway) | 7–10 working days | 1 and 2-person delivery available at checkout (where shown) |
| Very large & heavy | Large indoor & outdoor sets | Two-person delivery included (mainland UK only) | 7–10 working days | AM/PM & named-day options available |
* Highlands, Islands & Northern Ireland
Some postcodes in the Scottish Highlands & Islands, other offshore locations, and Northern Ireland require a delivery surcharge for small and medium items. Pallet delivery charges may also be higher.
Small & Medium items: flat surcharge shown at checkout
Pallet deliveries: costs vary by location
Very large & heavy items: UK mainland only
Affected areas may include AB, IV, HS, KW, PA, PH, ZE, PO30 (Isle of Wight) and BT. Checkout always confirms pricing for your address.
Large & heavy items – your choices
For larger furniture we provide clear choice at checkout, allowing you to balance cost, convenience and level of service.
- Free Standard Delivery: palletised delivery to kerbside or driveway. You will need to move items into your home or garden and dispose of pallet.
- 1-Person Delivery Upgrade: booked delivery date, assistance into a ground-floor room or garden area (where available).
- 2-Person Delivery Upgrade: booked delivery date, enhanced tracking and assistance into a ground-floor room or garden area (where available).
Named day delivery
If you would like delivery on a specific weekday, please add your preferred date in the Order Notes at checkout. We will email to confirm availability. There is no additional charge where possible.
Looking for information on returns?
View our Returns page here.
Please see our Terms & Conditions and FAQ’s for further details and helpful information on deliveries and returns.
