We are delighted to share that for the second year running that Field & Hawken has won a a Feefo Gold Trusted Service Award for our customer service in 2022. Having only joined Feefo in 2021 we are delighted to have been recognised for our customer service in both of these years.
The Feefo Gold Trusted Service Award is for businesses that go above and beyond to delivery exceptional customer service , year-round. It shows that we are delivering time and again for our customers and placing customer service at the heart of what we do to stand alongside our quality of products.
To win this award, we had to collect at least 50 reviews between 1 Jan 2022 and 31 December 2022, and achieve a Feefo rating of at least 4.5. We couldn’t have done it without you, our customers, so we’d like to thank each and every one of you for sharing your ratings and reviews with Feefo.
This award is another vote of confidence for our brand and team from our customers. It means a lot to us because it’s based upon your honest , valuable feedback.
We’re committed to continuing to deliver the highest quality of service and will continue to listen, understand and respond to all our customers.
Thank you again to everyone who took the time to leave us a review. Here’s to more great customer service in 2023!